The newer mindset of the consumer will continue to affect buying decisions.
Consumer confidence will be key to the re-opening of our communities and the comfort level that the public has to engage with new messaging and outreach.
Continue to reach out, educate, and communicate to clients and customers through your key social channels and customer lists – your hours, products, and your support for the community.
Show brand leadership by continuing dialogue and outreach around your business, nonprofit, charity, and government organization, as well as your ongoing work in the community.
Customers may come with higher stress levels – continue internal teamwork by communicating with your team on staying focused and positive.